In senior living, memories and the bond with families and relatives matter especially. A shared letter that arrives later can strengthen that closeness in a simple way.
That is what Echo is for. Residents or relatives write a personal message online today. We store it securely in Switzerland, print the letter, and deliver it by Swiss Post on the chosen date, even years later if desired. Families can use Echo during a visit, and your team can also accompany it in activity programmes or everyday moments. We handle the technical and logistical part.
For the roles in your home
Activity
Use Echo when you want biographical or reminiscence work to lead to something tangible: in individual sessions, in a small group, or together with relatives. Typical moments include a letter to grandchildren for a future birthday, a message to adult children for an anniversary, or a letter to oneself about a year after moving in. The value for activity teams: you shape the content and the occasion; Echo handles storage, printing, and mailing, so you do not organise material logistics.
Nursing
Echo fits moments when relatives are already present: during a visit, after a family conversation, or when something special should be captured together. Care staff do not need to run the platform. The value: you gain a natural conversation starter and strengthen the relationship with relatives without adding digital tasks to nursing routines.
Management
Echo suits times when you want to expand the offer for relatives without launching an operations project: lobby materials, a note in the family newsletter, or a short trial in the home. There is no contract, no training, and no cost to the residence. The value for management: visible family orientation with clearly limited effort and no IT rollout.
Everyday examples
- Activity: In a biography session, a resident writes a letter with support to her granddaughter for a future birthday. Echo stores, prints, and sends it later.
- Nursing: After a visit, the named nurse points relatives to Echo as a way to capture words for a later moment. Technology and mailing stay with Echo.
- Residence: The home displays one-pagers, mentions Echo in the family newsletter, or provides vouchers as a gesture. Use of the service runs through Echo, without operational load.
- Family: Relatives buy an Echo voucher online, sit with the resident during a visit, and write the letter together.
How it works
- Buy a voucher online (by relatives or the residence).
- Write the letter: alone, with support in activity, or together during a visit.
- Echo stores the letter securely, prints it, and delivers it by Swiss Post on the chosen date.
Trust and privacy
- Stored in Swiss data centres
- One-time payment for the letter, no subscription
- Physical delivery via Swiss Post